Jeffrey Munn

About Jeffrey Munn

Strategic thinker who\'s passionate about collaboratively working towards solutions in an ever-changing environment. 15 years of software development, production support, and business experience.Proven track record of delivery – providing key features and business unlocks across multiple technology initiatives with concurrent timelines in a fast-paced environment – managing complexity, scope, dependencies, risks/issues, identifying constraints, and providing unlocks to the engineering teams.Experienced with back-end event streaming services – leveraging microservices based architecture, API’s, Kafka, Kubernetes, and AWSNordstrom Technology All-Star 2019

Experience

1. Senior Technical Program Manager

   Nordstrom

   Feb 2021 — Present · Seattle, WA, US

   Major Deliverables: • Refactored a business event triggered from a sale or return out of a legacy application that relied on batches and in to the service layer, leveraging parent-child events with hard-sequencing• Delivered new dropship sales integration with multiple validations required before passing event• Delivered new sales integration with store inventory management system, resulting in near time posting and removed reliance on file-based batches• Delivered modernized integration, leveraging data-api’s for Customer Order holds and releases• Onboarding additional producers on to modernized inbound inventory events in support of opening a new west coast fulfillment center and removing legacy integration applicationsResponsibilities:• Manage 3 full scrum teams in a DevOps model, 5 programs, and an average of ~20 engineers across different locations and time zones• Develop and track fiscal year 2021 technical OKR’s for inbound event framework as a platform team• Developing improved Jira Plan (Portfolio) for the entire team (~15 scrum teams) in partnership with Product Management to provide a holistic, one-stop-shop view of the entire portfolio

Education

• Kansai Gaidai University

  Certificate of Asian Studies, Japanese Studies

  2000 — 2001

• Washington State University

  Bachelor of Arts (B.A.), International Business & Business Administration

  1998 — 2003

Skills

• Software Development Life Cycle (Sdlc)
• Data Conversion
• Oracle
• Requirements Analysis
• Business Analysis
• Mentoring
• Systems Analysis
• Business Process Improvement
• Oracle Database
• Integration
• Production Support
• Microsoft Excel
• Microsoft Office
• Customer Service
• Management
• Oracle Sql Developer
• Waterfall
• Rpm
• Sdlc
• Merchandising
• Informatica
• Rms
• Retail
• Sql