Jeff Markell
Mortgage Broker Sr Mortgage Consultant Reverse Mortgage Professional @Empire Home Loans, Inc. Nmls 1839243
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WORK HISTORY
Mortgage Broker Sr Mortgage Consultant Reverse Mortgage Professional @Empire Home Loans, Inc. Nmls 1839243
CA, US
I bring deep expertise in delivering a wide range of loan programs, with strong familiarity in Conventional, Reverse, FHA, USDA, VA, and Non-QM mortgage products.• I possess a solid understanding of how to integrate new lending programs into the loan closing process, ensuring smooth implementation and compliance.• Throughout my career, I’ve maintained a strong commitment to high-quality customer service for both internal teams and external clients, while also overseeing operations and collaborating with leadership on strategic direction.• My communication skills are demonstrated through the development and delivery of multiple PowerPoint presentations to Clients, Realtors, and Financial Advisors.• Additionally, I’ve created social media campaigns and filmed educational mortgage broker videos under the name Grandpa Mortgage to inform and engage the public and prospective clients.
EDUCATION
College of Information Technology
Microsoft Certifications, Information Technology
SKILLS
ABOUT JEFF MARKELL
Most people don’t need more loan options. They need clear guidance, good timing, and a strategy that fits their life.I’m a mortgage broker based in Orange County, California, licensed in California and Oregon, and I work with individuals and families who want certainty, not pressure, when making one of the biggest financial decisions of their lives.Over the years, I’ve specialized in helping:• Seniors and families navigate Reverse Mortgages with clarity and dignity• Veterans make full use of their VA benefits• High-income and self-employed borrowers who don’t fit neatly into traditional underwriting• Borrowers with complex income, assets, or planning goals that require thoughtful structureMy approach is simple:Slow things down, explain the trade-offs, and design the right solution, before urgency forces bad decisions.What I focus on:• Reverse Mortgages (HECM & Proprietary)• VA Loans• Conventional & FHA• Non-QM & low-documentation solutions• Strategic equity and long-term planningClients often come to me after being told “no,” or after realizing they were rushed into a decision that didn’t fully serve them. My role is to bring structure, transparency, and confidence back into the process.I’m also a U.S. Air Force veteran, and I bring that same sense of responsibility and accountability into my work every day. Education matters to me, which is why I publish short, plain-English mortgage videos under my Grandpa Mortgage brand, so families can understand their options before they need them.If you value straight answers, thoughtful planning, and a calm professional approach, I’m always happy to have a conversation. Licensed in California & Oregon NMLS #224196
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