Jeffrey Lillard
Product Owner & Business Analyst @ FJA-US
- Role
- Product Owner & Business Analyst at Fja-Us, Inc
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Jeffrey Lillard
Analyst & Product Owner dedicated and detail-oriented with 3 years of experience in data…
Experience
Product Owner & Business Analyst
Apr 2024 — Present · Denver, CO, US
Collaborated with cross-functional teams to gather and document detailed business requirements for custom software solutions, enhancing operational efficiency for insurance clients by up to 25%. • Designed workflow and auto-adjudication processes with real-time API’s to internal client systems and third-party service providers resulting in 150% increase in system-adjudicated applications and 50% reduction in manual underwriting effort.• Developed detailed user stories, process flows, and functional specifications, enabling seamless communication between clients, developers, and QA teams.• Supported user acceptance testing (UAT) by creating test cases and managing defect resolution, ensuring on-time delivery of error-free software solutions.
Education
University of Colorado Boulder
Bachelor of Science - BS
2017 — 2021
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