Jeffrey J. D. Clark

Linguistic Tester @Welocalize

Portland, OR, US

Manage quality assurance for data analysis for voice recognition in fast paced, knowledge-based technology platform including rapidly changing requirements and rigorous compliance standards for Fortune 100 company (under NDA).\\\\n\\\\n• Analyze and evaluate linguistic data for geographic, cultural, and stylistic consistency and accuracy to optimize customer experience. Maintain multiple distinct projects with differing guidelines and throughput expectations, aligning with customer processes and communication requirements.\\\\n\\\\n• Prioritize and process 200–500 localization requests per day leveraging a strong attention to detail to ensure factual, grammatical, and stylistic accuracy. Apply multiple sets of conventions and guidelines in quick succession, meeting or exceeding throughput goals.\\\\n\\\\n• Advocate for product improvement; write and report relevant bugs, escalating issues to management and customer, using clear communication skills to provide recommendations.\\\\n\\\\n• Communicate feedback on project design, interface, and efficacy, entering reports into project management software, and/or working directly with customers. Successfully streamline materials for increased coherence.\\\\n\\\\n• Enhance customer experience by identifying and suggesting improvements to training materials, such as structure, grammar, and presentation clarity, by proofreading and editing content.\\\\n\\\\n• Serve as a collaborative team member, working with diverse internal and external stakeholders such as coworkers and customers to ensure smooth project delivery.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Fine Arts and Languages School of Nicosia (FALCON)

English, Art

Black Forest Academy

Baccalaureate

Willamette University MBA

MBA, Finance, Human Resources, Strategic Management

Vanguard University of Southern California

Bachelor of Arts, English, Communications