Jeffrey Hanover

About Jeffrey Hanover

Experienced healthcare executive and Senior Living expert with proven expertise and…

Experience

1. Director of Services

   WesleyLiving

   Jul 2021 — Present · Memphis, TN, US

   Serves as Director of Services reporting to the Chief Operating Officer. Responsible for a portfolio of Senior services including Assisted Living, Memory Care, Low-Income Housing Section 8/HUD, Homecare Services and Geriatric Case Management. Manage relationships with staff, clients and client families, cultivates a strong and transparent relationship with stakeholders and the public to develop, expand and execute the brand. Provide leadership to a portfolio of Assisted Living communities in West Tennessee to achieve maximum census, quality care and effective operations. Responsible for home-based caregivers to deliver in-home care to allow the client to age in place. Responsible for Geriatric Social Workers to provide quality assurance, and support services to clients and their family by connecting them to community-wide support services. Serves as oversight and development manager for social media platforms across Wesley Living’s service brands. • Developed and trained a senior-focused workforce that can deliver compassionate care with personal service and integrity. • Developed and implemented a marketing strategy to drive new business to Assisted Living and Homecare and increase market share. • Responsible for achieving 100% licensure compliance with The State of Tennessee, Department of Health, Department of Mental Health & Substance Abuse, TennCare, United Healthcare, Amerigroup and BlueCare.

Education

• The University of Alabama

  Bachelor of Science - BS

• University of Memphis

  Master's degree