Jeffrey Feliton
- Role
- Senior Manager of Operations at Charter Communications
- Location
- Carlsbad, CA, US
- LinkedIn followers
- 500 followers
About Jeffrey Feliton
I am first and foremost, a communicator. I believe in the convergence of people and…
Experience
Senior Manager of Operations
Aug 2022 — Present
Key responsibilities- Functional & visual operational support across 87 retail locations throughout Southern California Influence & facilitate business optimization across 22 Territory Managers 90 Store Managers and ~600 Specialists - Advanced customer escalation resolution for residential and small to medium business customers - Merchandising, inventory, trend analysis, program deployment for West Region
Skills
- Microsoft Suite
- Public Relations
- Spanish
- Strategic Planning
- Wireless
- Advertising
- Conversational Spanish
- Call Centers
- Conversation
- Telecommunications
- Sales
- Customer Service
- Customer Retention
- New Business Development
- Type 80wpm
- Leadership
- Management
- Strategic Partnerships
- Team Building
- Wireless Technologies
- Contract Negotiation
- Business Development
- Marketing Strategy
- Account Management
- Microsoft Office
- Microsoft Excel
- Competitive Analysis
- Marketing
- Salesforce.com
- Customer Satisfaction
- Strategy
- Change Management
- Product Marketing
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