Jeffrey Carleton
Masters in Project Management || Experienced leader with a passion for delighting customers and developing highly engaged employees.
- Role
- Operations and Project Manager at Liberty Mutual Insurance
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Jeffrey Carleton
Accomplished Leader and lean process improvement professional with over twenty years of experience with a Fortune 100 company. Outstanding leadership, communication, problem-solving, analytical, and operational skills.A thoughtful and results-oriented leader who engages employees and builds effective teams to solve problems and achieve strategic company priorities. Recognized for being a strategic thinker who can operationalize projects. Successful at building strong teams through a culture of ‘Authorship\' and building influential relationships at all levels of the organization. Strong business acumen developed through experiences and becoming a life-long learner.
Experience
Operations and Project Manager
May 2017 — Present · US
Education
Villanova University
CSSBB, Certified Lean Six Sigma Black Belt
2015 — 2016
Isenberg School of Management, UMass Amherst
Master of Business Administration (MBA), MBA
2016 — 2018
Villanova University
Six Sigma Green Belt
2015 — 2015
Southern New Hampshire University
Bachelor’s Degree, Project Management
2014 — 2016
Skills
- Coaching
- Property & Casualty Insurance
- Problem Solving
- Business Planning
- Operations Management
- Sales Management
- Customer Retention
- Customer Service
- Automobile
- Homeowners
- Program Management
- Liability
- Commercial Insurance
- Kanban
- Claims Handling
- Strategy
- Operational Planning
- Property Damage
- Legal Liability
- Employee Training
- Account Management
- Claim
- Claim Investigation
- Adjustments
- Team Leadership
- Negotiation
- Training
- Customer Satisfaction
- General Insurance
- Motorcycle
- Slack
- Project Management
- Strategic Planning
- Claims Management
- Team Building
- Management
- Insurance
- Accident
- Subrogation
- Process Improvement
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