Jeff Bugarin

Country Manager, Security Operations at BlueVoyant

Role
Country Manager, Security Operations Center at BlueVoyant
Location
Philippines, Philippines
LinkedIn followers
2.7K followers
Computer and Network SecurityView LinkedIn profile

About Jeff Bugarin

Welcome to my LinkedIn profile! I’m a cybersecurity leader with over two decades of experience in IT, five of which I’ve dedicated to leading teams, shaping security culture, and building awareness programs that empower people to become the strongest link in security. Throughout my journey, I’ve learned that cybersecurity isn’t just about technology, it’s about people. The most effective defense starts with awareness, education, and mentorship. That belief drives everything I do. As a natural leader, I thrive on inspiring teams to push boundaries and achieve remarkable results. Throughout my career, I have effectively led cross-functional teams, fostering a culture of collaboration, innovation, and continuous learning. I firmly believe in the power of strategic leadership to drive organizational growth and resilience. My expertise extends to cloud operations, managed detection and response, service management, and regulatory compliance. Leveraging a combination of technical acumen and business acuity, I bridge the gap between technology and business objectives, ensuring seamless alignment and sustainable success. I have also created two newsletters: HackTheCyberPath – where I guide newcomers and career changers as they find their way into cybersecurity. CyberTruths 101 – where I reveal the real-world lessons and truths about what it’s actually like to work in cybersecurity. Whether I’m leading a team, writing an article, or mentoring an aspiring professional, my goal is the same, to help people grow, stay secure, and find purpose in this ever-evolving field. Let's connect and explore opportunities to leverage my unique blend of skills and experiences. Together, we can revolutionize the way businesses embrace the cloud, fortify their defenses, and thrive in the digital era.

Experience

  1. Country Manager, Security Operations Center

    BlueVoyant

    Mar 2026 — Present

  2. Adjunct Professor - Information Security and Management, IT Infrastructure

    De La Salle Lipa

    Feb 2026 — Jun 2026

  3. SOC Function Lead, Cybersecurity Operations

    Ciena

    Feb 2024 — Oct 2025

  4. Manager, Global Threat Operations, Managed Security Services

    Trustwave

    Jan 2023 — Feb 2024

  5. Global Support Manager, SaaS Security & Operations

    Micro Focus

    Sep 2020 — Nov 2022

    Global Support Engineers, Customer Support, AWS, SaaS, Infrastructure-as-Code, Identity and Access Management (IAM), Incident Management, Internal Audit, Service Delivery, Change Management, Business Resiliency (continuity and recovery).

  6. Global Security Manager, Information Security Compliance

    TELUS

    Sep 2019 — Mar 2020

    PCI DSS, HITRUST, Risk Assessment

  7. Data Security & Privacy Leader - Information Security and Compliance

    IBM

    Jul 2018 — Sep 2019

    Data Security, Data Privacy, ISO27000/01, SOC 2, Internal Audit, Workplace Security, Incident Management, Security Exemption, Procedures, Investigations, Digital Forensics, Chain of Custody, Business Controls, Cybersecurity Awareness Training.

  8. Operations Lead – Cloud Operations, SaaS and IaaS

    IBM

    Nov 2014 — Jul 2018

    Bladecenter, AS400, Mainframe, FlashSystem, Spectrum, XIV, Power Systems, HMC, VMware vShere, Skytap, Softlayer, global support, learning management systems, education and training.

  9. Subject Matter Expert – Cloud Operations, SaaS and IaaS

    IBM

    Jul 2011 — Nov 2014

    VMware, Linux, Cloud, Troubleshooting, Development, Support.

  10. Learner and Instructor Support

    IBM

    Dec 2009 — Jul 2011

  11. Resolution Specialist

    Accenture

    Oct 2008 — Dec 2009

  12. Technical Support Specialist

    Accenture

    Dec 2007 — Oct 2008

  13. Technical Support Specialist

    Ambergris Solutions

    Jul 2007 — Dec 2007

  14. Customer Support Specialist

    Ambergris Solutions

    Dec 2005 — Jul 2007

  15. PC Safety & Security Specialist

    Ambergris Solutions

    May 2005 — Dec 2005

Education

  • University of the Philippines

    Master's degree · Technology Management

    2017 — 2020

  • Colegio de San Juan de Letran

    Bachelor of Science · Computer/Information Technology Administration and Management

    2000 — 2004

Skills

  • People Management
  • Servers
  • Leadership Development
  • VMware
  • 24x7 Production Support
  • Change Management
  • IT Operations
  • Information Security Management
  • Citrix XenDesktop
  • Incident Management
  • Cloud Computing
  • Storage
  • Cross-functional Team Leadership
  • Customer Service
  • Routers
  • Training Delivery
  • Contact Centers
  • Platform as a Service (PAAS)
  • Amazon Web Services (AWS)
  • Information Security
  • Hardware
  • Linux
  • Learning Management
  • Technology Integration
  • Cross-Cultural Communication Skills
  • Project Delivery
  • Technical Support
  • Team Management
  • VMware vCenter
  • Testing
  • Computer Hardware
  • Information Technology
  • Design Thinking
  • Firewalls
  • Antivirus
  • Cybersecurity Incident Management
  • Business Process Improvement
  • Software as a Service (SaaS)
  • Cybersecurity
  • Technical Leadership

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Jeff Bugarin — Country Manager, Security Operations Center at BlueVoyant in Philippines, Philippines | Unifers