Jeff Buchanan
911 Dispatch @Emergent Health Partners
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WORK HISTORY
911 Dispatch @Emergent Health Partners
Ann Arbor, MI, US
First customer service contact with both internal and external customers, System Status Management of EMS units spanning 8 counties. Fire service dispatch. Developed training programs and procedures, authored and implemented policies and procedures.
EDUCATION
Michigan Firefighter Training Council
Fire Fighter 1 and 2
MSP/Department of Homeland Security
PEM Professional Emergecny Manager
Michigan State Police
Public Safety Communications
2/42 Community Church
Lead Out Leadership Training
Cleary University
Associate's Degree
Allen Park High School
Graduate
Regent University
Bachelor's degree
HVA Center for EMS Education
Paramedic
Henry Ford Community College
Crimal Justice, Architecture
ABOUT JEFF BUCHANAN
Customer service professional, looking for a new adventure. Accustomed to being the face of respected organizations. Autonomous worker, constant learner, organizer, and goal-oriented. Possessing an exceptional heart for people and concern for the environment. Taking pride and enjoying interactively instructing. The mindset of a relationship builder with a track record of overdelivering.
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