Jeffrey Blanchard

About Jeffrey Blanchard

Analytical, decisive, and results-focused Facilities Management leader with an exemplary…

Experience

1. Senior Operations Manager

   Swa Services Group, Inc

   Apr 2014 — Present · San Francisco, CA, US

   Provide an innovative and passionate approach to facilities services, continuously exceeding customer expectations, by delivering an optimal balance of quality, dependability and environmental responsibility to government municipalities, Office, light industrial and fitness facilities in Silicon Valley. • Manage commercial accounts for multiple sites and customers (throughout the Bay Area) by building relationships with clients, ensuring the team is meeting customer expectations, while improving efficiencies, balancing the budget and eliminating waste.• Supervise, plan, organize, assign, prioritize, motivate, review and evaluate a staff (PT / FT / Contractual) of 50 employees (including 1 Manager and 2 supervisors) focused on improved performance.• Develop, plan, initiate and administer operations with tactical planning, including technical direction for accounts teams.• Prepare, manage and administer multiple budgets including monitoring and approving contracts, procurement activities and expenditures (ie: labor, materials and equipment) needed to support function-specific and multi-account locations.• Recruit, interview and hire new employees to ensure all customer accounts are appropriately and efficiently staffed.• Inspect and analyze systems, identify risks and opportunities, engage stakeholders and implement action plans that support sustainability, performance and efficiency goals.• Oversee the development, review and implementation of programs, policies and procedures including training and compliance with applicable building / safety codes and regulations.

Education

• University of California, Berkeley

  Certificate, Facilities Management

  1995

• University of California, Davis

  Certificate, Hazardous Materials Management

  1986

Skills

• Facilities Operations
• Strategy
• Manufacturing
• Team Building
• Management
• Construction
• Project Planning
• Sales
• Facilities Management
• Team Leadership
• Contract Management
• Continuous Improvement
• Cross-Functional Team Leadership
• Operations Management
• Customer Service
• Program Management
• Procurement
• Purchasing
• Process Improvement
• Negotiation
• Contract Negotiation
• Leadership
• Security
• Sales Management
• Strategic Planning
• Budgets
• New Business Development
• Human Resources
• Project Management
• Telecommunications
• Analysis