Jeffrey Martin
Innovation Strategist Solutions Architect @Encova Insurance
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WORK HISTORY
Innovation Strategist Solutions Architect @Encova Insurance
Columbus, OH, US
Leads a cross-functional engineering teams spanning Robotic Process Automation, Document Storage, Workflow & Distribution, and Customer Relationship Management with teams being augmented with onshore and offshore contractors. Engineering managers and team leads report directly into this role. Architect and execute enterprise technical strategy across customer portals, customer communication management, intelligent document processing, CRM, and cloud migration programs. Own combined capital, operating, and project budgets; manage domestic and offshore third-party contractors.
EDUCATION
Franklin University
Bachelor of Science - BS, Computer Science
Franklin University
Master of Science - MS, Computer Science
SKILLS
ABOUT JEFFREY MARTIN
Engineering executive with 19+ years of progressive experience building, scaling, and modernizing enterprise software platforms in the insurance and financial services sectors. Currently operates at the AVP level, leading a 10+ member engineering organization in which team leads and engineering managers report directly up — overseeing agile delivery, automation, cloud migration, and AI/ML programs. Combines deep hands-on technical depth (Java.NET, AWS, microservices, Agile SDLC, CI/CD pipeline) with strategic business acumen to deliver platforms that drive revenue, improve customer retention, and reduce operational costs. Proven talent builder with a track record of augmenting, hiring, developing, and retaining high-performing engineering teams.
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