Jeffrey Baker
- Role
- New Business Manager, Global Customer Relationship Centers at Ford Motor Company
- Location
- Detroit, MI, US
- LinkedIn followers
- 500 followers
About Jeffrey Baker
As a marketing, innovation, and customer experience practitioner, I have a passion for…
Experience
New Business Manager, Global Customer Relationship Centers
May 2023 — Present
Responsible for contact center processes and solutions supporting Ford and Lincoln customers and dealers in Ford Blue (gas and hybrid vehicles) and collaborating with Model e (electric vehicles) and Ford Pro (commercial vehicle) teams.
Skills
- Analytical Skills
- Business Development
- Program Management
- Analysis
- Management
- Business Planning
- Customer Journey Mapping
- Competitive Analysis
- Strategy
- Segmentation
- Leadership
- Strategic Planning
- Business Strategy
- Customer Insight
- Market Analysis
- Marketing Communications
- Product Development
- Project Management
- Marketing
- Marketing Research
- Advertising
- Market Research
- New Business Development
- Consulting
- Cross-Functional Team Leadership
- Marketing Strategy
- Customer Experience
- Competitive Intelligence
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.