Jeffrey Ward

About Jeffrey Ward

UNIQUE VALUE PROPOSITION I deliver solid results in enterprise IT management and engineering, building and maintaining highly effective teams with the talent and capability to support a global base of corporate personnel. A bold, confident statement supported by nearly a decade of leadership experience guiding the resolution of issues affecting hardware, software, and network connectivity for industry leaders in the insurance and professional services industries. I possess the unique and innate ability to build genuine connections with people at all levels to inspire exemplary results that ensure operational excellence in time-critical environments. EXECUTIVE BRAND SUMMARY Engaging manager possessing a winning blend of technical saavy, leadership, management and communications acumen. Natural skills in building genuine connections with people at all levels to inspire teams, companies and clients to produce exemplary results, via hands-on involvement and cross-functional delegation in an enterprise environment. Blessed with a unique mix of visionary, strategic, technical, operations and analytical expertise, consistently exceeding performance metrics by aligning staff competencies and efforts with organizational goals. An influential leader that creates immediate impact, produces results and fuels exceptional levels of support. LEADERSHIP HIGHLIGHTS Managed IT service delivery to all users across six offices and multiple remote locations in the United States for a $200MM global insurance company Experienced in large-scale enterprise deployments, including a new version of a Claim Center document management system, an implementation of Windows 7, and deployments of Office 365 and Microsoft SharePoint. Led a PC refresh project that involved the configuration and deployment of over 700 laptop computers for Ernst & Young. Specialties: Leadership, IT Project Management, Technology Deployment, User Training

Experience

1. Assistant Director - Desktop Configuration Product Manager

   EY

   Sep 2014 — Present · New York, NY, US

   Led a team of 6 senior engineers to manage an environment of over 330k end user devices, across the Windows and OSX platforms while utilizing legacy and modern management approaches. Served as primary desktop engineer for the deployment of Modern workplace and modern desktop authentication. Assisted in the launch and currently managing the engineering for the MAC@EY service bringing consumer choice to our end users, while utilizing modern management techniques. Personally oversaw the creation and implementation of minimum security baselines for Office Pro plus, Windows 10, and OSx. Created a restrictive desktop offering to allow our end users to win engagements they would not have been contractually allowed to with our standard desktop offering.

Education

• Rutgers University

  Bachelor's Degree, Evolutionary Anthropology