Jeffrey Unseld
Director of Program Management @Liquid Agency
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WORK HISTORY
Director of Program Management @Liquid Agency
Lead the project management organization supporting delivery across a $10M+ portfolio of integrated brand (Bx), employee (Ex), and customer experience (Cx) programs spanning AOR, retainer, and project-based engagements across multiple client accounts.• Lead delivery execution across a $10M+ portfolio, ensuring on-time, on-budget performance across complex, multi-disciplinary programs• Lead and mentor a project management leadership team including Group Program Directors, Associate PM leadership, and senior project resources, establishing consistent delivery standards and governance• Direct staff planning and cross-functional resource allocation strategies to align delivery demand with team capacity and financial targets
EDUCATION
The University of Kansas
Bachelor of Arts (B.A.), Organizational Communication, General
SKILLS
ABOUT JEFFREY UNSELD
Program and delivery leader with 15+ years of experience overseeing complex portfolios, cross-functional teams, and enterprise program execution across pharmaceutical, retail, B2B, and digital product environments. Proven track record leading project management organizations supporting delivery teams of 250+ resources and managing portfolios up to $30M+ in annual revenue.I specialize in:• Building and scaling PMO organizations from the ground up or through transformation• Driving delivery execution across complex, multi-client portfolios• Improving financial performance through staffing strategy, forecasting, and margin optimization• Establishing delivery governance, operational frameworks, and performance KPIs• Leading cross-functional teams across strategy, creative, technology, and operations
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