Jeffrey Switzer

Multi-site Community Manager @Avanti Residential

Louisville, CO, US

Collaborate with the Regional Director to formulate and manage annual budgets for the community.• Actively monitor and report monthly variances and provide detailed narratives.• Conduct lease renewals, rent collection, and delinquency management while taking necessary legal actions as per local, state, and company guidelines.• Work directly with the Service Manager to coordinate with vendors and contractors while handling billings, vendor relations, and certificates of insurance.• Approve and submit invoices to the corporate office on a timely basis per policy.• Oversee property checklists, inventory logs, and annual inspections for individual sites and ensure they are uploaded.• Hire, train, motivate, and supervise on-site staff to achieve operational goals.• Lead weekly staff meetings.• Manage operational and staff challenges that have occurred throughout the year by looping in RD or HR as needed.• Possess comprehensive knowledge of lead lease response policies, application requirements, and screening processes for a successful leasing effort, following all community and company guidelines and policies. • Complete lease forms, agreements, and rental deposit transactions as needed.• Stay updated on rental rates, unit sizes, locations, and community amenities.• Exhibit exceptional customer service skills, ensuring professional, prompt, and courteous interactions with residents, co-workers, and vendors.• Handle resident, vendor, and prospective resident inquiries and maintain professional relationships.• Address resident requests and concerns promptly to ensure satisfaction, looping in RD as needed.• Develop and implement resident retention programs, such as resident functions and special promotions.• Ensure the distribution of all company or community-issued notices.• Maintain full property occupancy and adherence to budget goals.

University of Colorado Boulder - Leeds School of Business

Bachelor of Business Administration - BBA, Business Administration and Marketing