Jeffrey Swafford

WORK HISTORY

ABOUT JEFFREY SWAFFORD

As a growth-driven leader with 15+ years of expertise in multi-unit operations, restaurant management, and strategic planning, I excel at driving long-term success through effective team leadership, operational efficiency, and guest satisfaction. I have a proven track record of overseeing corporate-owned and franchise restaurants, ensuring that each location meets key performance metrics related to revenue, profitability, costs, and customer experience. Throughout my career, I’ve been able to build and inspire high-performing teams, develop talent pipelines, and drive initiatives that improve employee engagement and financial performance.I am adept at overseeing large teams and managing P&L responsibilities across multiple locations, having managed over 70 locations and driven $300M+ in annual sales. I am adept at driving consistent revenue growth through innovative strategies and a focus on operational excellence. I take pride in my ability to navigate change, develop new strategies, and ensure alignment with company goals to drive sustainable growth.Also skilled at fostering strong relationships and building organizational cultures that prioritize engagement and development, I am deeply committed to mentorship and succession planning. My leadership initiatives have led to significant reductions in turnover, including a 45% decrease in hourly turnover and an 20% decrease in salary turnover. In addition to my professional experiences, I’ve had a proven history in:· Multi-Unit Operations· Performance Improvement· People Leadership· Market ExpansionAs a leader, I’m focused on driving results and empowering my team to excel, always with a view toward operational efficiency, profitability, and guest satisfaction. My goal is to continue fostering innovation, enhancing operational practices, and building high-performing teams to lead the way in the restaurant industry.