Jeffrey Stevens
Operations Manager
- Role
- Operations Manager at Global Lending Services LLC
- Location
- Greenville, SC, US
- LinkedIn followers
- 500 followers
About Jeffrey Stevens
Success is the result of perfection, hard work, learning from failure, loyalty, and…
Experience
Operations Manager
Jul 2022 — Present
Lead credit bureau reporting and identity theft/fraud processes, overseeing Metro2 data furnishing across Experian, Equifax, and TransUnion. • Manage indirect disputes via e-OSCAR and direct consumer disputes through mail, email, fax, and phone. • Monitor and resolve reject reports and data discrepancies to ensure 100% credit file accuracy. • Interpret FCRA and CFPB regulations, creating operational policies to ensure compliance in credit reporting and dispute handling. • Train and coach team members on dispute handling, data furnishing, and compliance updates. • Work cross-functionally with legal and compliance to enhance dispute resolution, internal audit responses, and regulatory reporting.
Education
Morris College
Bachelor of Science - BS, Business Administration and Management, General
2007 — 2013
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