Jeffrey Rabinowitz

Supervisory Information Technology Specialist @U.S. Department of Veterans Affairs

Marlboro, NJ, US

Serve as Service Management Process Officer for the Office of Information Technology (OIT) responsible for leading the evaluation, design and continuous Service Improvement of Enterprise-Level Information Technology processes utilized in the development of Enterprise Operations and Field Development (EO & FD). The Service Management Process Officer manages the Enterprise Process Group by which Enterprise Operations and Field Development processes are designed, developed, tested, and implemented, and ultimately affects the delivery of Veterans’ benefits and complex medical services. As the technical authority, the incumbent works closely with Executive EO & FD Managers and Executive Directors on issues related to IT process design, implementation, evaluation and Continuous Process Improvement. This assignment requires heading the application of IT process engineering and automated IT software tool sets skills to ensure proper and effective prioritization of process-related efforts to support continuous process improvement.

Kingsborough Community College

AAS, Data Processing