Jeffrey Peters

Jeffrey Peters

Regional Director - Company Operated Stores @Starbucks

New York, NY, US
EMAILS
j••••••@starbucks.com
MOBILE NUMBERS
+13•••••••53

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WORK HISTORY

Mar 2013 — Present

Regional Director - Company Operated Stores @Starbucks

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New York, NY, US

Direct and lead 85 company operated stores in high profile market (NYC)- Full P&L and budget responsibility- Responsible for people / succession planning- Lead team of 8/10 direct reports and more than 1,600 employees- Lead, create and implement annual operating plan- Strengths in leadership, leadership courage, developing self and others, customer focus, achieving results, coaching, strategic thinking and planning, P&L, retail and restaurant

EDUCATION

1983 — 1984

New Jersey Institute of Technology

Computer Science

SKILLS

Strategic PlanningSuccession PlanningP&LProfitRestaurantsCustomer SatisfactionInnovative Problem SolverAchieving ResultsTalent DevelopmentRetail ManagementFranchisee ManagementIncome StatementTrainingStore ManagementTeam BuildingRetailMulti-UnitBudgetsFranchisingManagementMerchandisingLeadershipStrategyTalent ManagementInventory ManagementInventory ControlP&L ManagementLoss PreventionCompetitive AnalysisBusiness PlanningChange ManagementMarketingOperations ManagementEmployee TrainingPosPeople DevelopmentHiringSalesCustomer ExperienceFood Service

ABOUT JEFFREY PETERS

Passionate and goal oriented executive with proven ability to lead high growth, mature and turnaround businesses. Catalyst for change and powerful communicator who leads people and organizations that achieve transformative and sustainable results. Unique ability to align multiple levels of employees around a shared vision and common goals. Change agent with ability to influence and create operational practices, delivering service excellence and quality as cornerstones for growth. Ethical advisor with unwavering integrity. Caring, authentic leader who builds high performing teams that consistently deliver exceptional business results. Strengths: Shaping and communicating vision, strategy, tactics and execution. Field operations. Operations excellence, quality and continuous improvement through problem solving. P&L management. People development and retention. Customer experience. Coaching, consulting and mentoring.

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