Jeffrey Pereira
Senior Manager @Sutherland
Mumbai, IN
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MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2021 — Present
Senior Manager @Sutherland
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Mumbai, IN
Manage operations of voice & chat line of business. • Spear headed transition from go-live to sunset at different locations. • Actively prepare and provide inputs for internal & External (Client) WBR/QBR. • Coordinate with various departments for efficient functioning and meet performance deliverables. • Conduct regular performance reviews to identify and eliminate leakages to deliver client goals.
EDUCATION
1990 — 1996
University of Mumbai
Bcom, Economics, Accounts,HR
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