Jeffrey Ong
AI Growth Partner I Scaling companies with precision-driven marketing frameworks.
- Role
- Ai Growth Partner at Growth Co
- Location
- Bronx, NY, US
- LinkedIn followers
- 500 followers
About Jeffrey Ong
I have a background in client partnerships, operations, and customer experience, with a…
Experience
Ai Growth Partner
Jun 2024 — Present
Drive customer satisfaction and retention by ensuring clients achieve their business goals through tailored marketing strategies. Act as a strategic partner, fostering strong relationships and delivering measurable value to clients. Monitor customer feedback and analytics to optimize the customer journey and identify opportunities for growth. Collaborate with cross-functional teams to enhance service delivery and ensure alignment with client needs.
Skills
- Technical Support
- Team Management
- Contact Centers
- Customer Retention
- Customer Service
- Call Centers
- Telemarketing
- Microsoft Office
- Avaya
- Leadership
- Inbound Marketing
- Workforce Management
- Customer Experience
- Management
- Troubleshooting
- Customer Satisfaction
- Call Center Development
- Team Leadership
- Bpo
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