Jeffrey Castro-Norwood
- Role
- Digital Change Management Manager at National Grid
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Jeffrey Castro-Norwood
Passionate and results-driven leader with nearly 20 years of experience successfully…
Experience
Digital Change Management Manager
Jun 2021 — Present
Manager of Change Management Office • Lead a team of twelve professional level employees, Program Managers, Analysts, Change Management Practitioners, and contracted consultants. • Responsible for driving a $650m digital and operations transformation via Salesforce, Maximo, and ESRI implementations across four jurisdictions, impacting management and union employees. • Planned and successfully delivered change strategy focused on training, user adoption, and increased efficiencies. • Lead transformational change strategy around introduction of new commodities into our company’s mix to achieve Net Zero goals.
Education
Nichols College
Bachelor of Science, Business Administration
2003
Nichols College
Master of Science - MS, Organizational Leadership
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