Jeffrey Smith
Healthcare Finance | Controller | $2.8B Nonprofit System | Board Governance | ERP & Workday Transformation | $393M Bond Issuance | Capital & Treasury | Crisis Leadership | Operational Resilience
- Role
- Controller at John Muir Health
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Jeffrey Smith
Strategic Finance Executive with a notable record leading complex financial operations for a $2.8 billion nationally recognized healthcare system. • Acclaimed for driving enterprise-wide transformation, elevating financial performance, and delivering operational excellence. • Trusted by Boards, rating agencies, and banking partners as a calm, decisive leader through periods of crisis and change—including pandemic response, cybersecurity recovery, and executive transitions. • Brings deep expertise in ERP transformation, organizational change management, and cross-functional leadership. • Builds agile, mission-driven teams that consistently deliver results and strengthen the organization’s financial health and resilience.Key Recognitions:• Recognized by Workday for best in class ERP implementation for Finance, Recruiting & Onboarding, and Supply Chain modules.• Selected by Workday heathcare supply chain peers for Collaboration & Partnership Award.• Featured in a PwC national case study on Workday Supply Chain Management transformation.Builds agile, mission-driven teams that consistently deliver results and strengthen the organization’s financial health and resilience.• Recognized by John Muir Health Board for commitment, dedication, effectiveness, and excellence during the planning, construction, delivery, and occupancy of two hospital patient care towers totaling $813M in capital spend.
Experience
Controller
Sep 2019 — Present · Walnut Creek, CA, US
John Muir Health is a nationally recognized, nonprofit healthcare organization with $2.8 billion in revenues, physicians, and employees.*Lead the corporate accounting and financial operations function. Responsibilities include accounting, payroll, accounts payable, capital planning and finance, treasury and investments, and corporate insurance and risk management. Engage in Board finance, audit, investment, and retirement meetings. Lead the organization\'s financial systems strategy, with executive oversight of the Enterprise Resource Planning (ERP) system, driving automation, systems integration, to support scalable financial operations and reporting.*Led successful $393 million bond issuance in public market, directly engaged with institutional investors.*Served as finance lead for S&P and Fitch reviews, securing strong credit ratings and favorable borrowing terms.*Led the banking transition to JP Morgan Chase as the organization\'s primary banking partner without disruptions.*Completed the annual budget process in interim capacity, providing steady financial leadership during transition.*Achieved minimal to zero findings in external audits for six consecutive years.*Established Capital Committee overseeing a $100+ million annual program.*Led operational crises response to major ransomware attacks (timekeeping system and Change Healthcare billing system) and executive turnover, providing transparent communications and operational continuity.*Lead, mentor, and develop a team of 6 direct reports with 50 financial professionals.
Education
Haslam College of Business at the University of Tennessee
Executive MBA, Healthcare Leadership
Brigham Young University
Bachelor of Science (BS), Accounting
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