Jeffrey Morris
Tax Resolution & IT Specialists
- Role
- Operations and Technology at Thomson Reuters
- Location
- Myrtle Beach, SC, US
- LinkedIn followers
- 500 followers
About Jeffrey Morris
Mr. Morris is an enrolled agent specializing in tax resolution with 4B…
Experience
Operations and Technology
Jan 2024 — Present
Experienced Tier 2 Tax Support Specialist with a strong background in providing high-quality assistance in a fast-paced, high-volume call center environment. Proficient in Ultra Tax (1040,1065, 1120, 1120S) software, handling a wide range of tax scenarios, including data entry for Forms, Schedules, Worksheets for both Federal and State submissions. Skilled in diagnosing and resolving e-file rejections, schema errors, and utilizing internal systems for issue resolution. Adept at researching bugs, collaborating with internal teams. Strong focus on customer advocacy, time management, and process adherence.
Education
Horry-Georgetown Technical College
Associate’s Degree, Computer Systems Networking and Telecommunications
2014 — 2015
Horry-Georgetown Technical College
Associate’s Degree, Paralegal Specialist
2012 — 2013
Coastal Carolina University
Bachelor of Applied Science (BASc) , Accounting and Business/Management
2006 — 2008
Skills
- Tax Preparation
- Tax Dispute Resolution
- Information Security
- Cisa
- Computer Hardware
- Comptia Network+
- Irs Enrolled Agent
- Encase
- Comptia a+
- Information Technology
- Comptia Security+
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