Jeffrey Morris

About Jeffrey Morris

Operations Program Manager - 5.5 years supporting operations for our global talent acquisition org in Redmond, Wa. The role had a global remit and included a 3-month posting in Japan. My focus was on process design, optimization, and standardization from apply through the offer process. International Team - Recruiter - I spent 2 years recruiting internationally, hiring talent into both regional development centers and the US.College Recruiter - I spent 1 year working focused on recruiting candidates from US institutions for jobs in the US for MSFT. I was primarily aligned with the school recruiters from MIT, U of Michigan, Harvard, and Caltech for Intern and FT hiring. Business Development Manager - Worked with our larger accounts to understand the appropriate strategy to efficiently manage their documents, typically involved in litigation. Account Manager - Identify new clients, train support staff, provide technical support, manage litigation projects, created marketing campaignsCustomer Service Rep - create intake orders, manage litigation project, prospect, manage client expectations, and provide accounting suppot.

Experience

1. Director - People Products - People Operations

   ServiceNow

   Feb 2023 — Present · Woodinville, WA, US

   Maximizing outcomes for our Onboarding, RampUp-first 90 days, Core HRSupport/Case mgmt, & Offboarding

Education

• Western Washington University

  BA, Business Management

  2000 — 2004

Skills

• Management
• Technical Recruiting
• Business Development
• Sales
• Customer Service
• Time Management
• Budgets
• Recruiting
• Talent Acquisition
• Teamwork
• Interviews
• Sourcing
• Talent Management
• Human Resources