Jeffrey M.
Remote IT Support Specialist | Technical Account Manager
- Role
- Technical Account Manager at Epoch
- Location
- Allentown, PA, US
- LinkedIn followers
- 500 followers
About Jeffrey M.
As a Technical Account Manager at Epoch IT, I specialize in security-driven, tailored IT solutions that drive client success. I provide strategic recommendations to enhance IT infrastructure, addressing immediate needs and future goals. From system updates to proactive risk mitigation, I focus on efficiency, security, and clear communication. With experience in technical support and training, I build trusted client relationships, ensuring their technology needs are met seamlessly and effectively.
Experience
Technical Account Manager
Apr 2024 — Present · Allentown, PA, US
Acted as the primary liaison for clients at Epoch IT, ensuring their technology needs were met through exceptional service and tailored solutions.• Built strong relationships with clients to align IT services with their business objectives.• Created comprehensive PowerPoint presentations to empower clients in making informed decisions.
Education
Lincoln Tech
Associate of Science, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
Lincoln Tech
Associate's degree, Information Technology
2018 — 2020
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.