Jeffrey J. Curtis
IT Service Desk Manager
- Role
- Information Technology Service Desk Manager at ConvenientMD
- Location
- Hampton, NH, US
- LinkedIn followers
- 500 followers
About Jeffrey J. Curtis
Highly experienced IT professional with 27+ years in infrastructure and cloud operations management, customer engineering, and program leadership. Proven ability to deliver successful projects through strong technical and interpersonal skills. Expertise in ServiceNow, Salesforce, cybersecurity, SaaS/PaaS deployment, network management, Windows/Linux, and ITIL principles. A results-oriented leader with a passion for exceeding customer expectations.
Experience
Information Technology Service Desk Manager
Feb 2025 — Present · Portsmouth, NH, US
Education
Stanford University
SCPM Stanford University Advance Project Manager Certification , Project Management
Tourtellotte Memorial High School
Business management
Tourtellotte Memorial High School
High School, Business Administration and Management, General
1977 — 1981
Skills
- Business Process Improvement
- Project Delivery
- Problem Management
- Leadership
- Management
- IT Strategy
- Team Leadership
- Requirements Analysis
- Cloud Computing
- Microsoft Project
- Linux
- Ms Project
- Agile Project Management
- Cross-Functional Team Leadership
- Organizational Leadership
- Datacenter Virtualization
- Program Management
- Technical Leadership
- Project Management
- IT Service Management
- Microsoft Office
- Business Strategy
- Troubleshooting
- Saas
- Creative Problem Solving
- Product Development
- Paas
- Windows
- Portals
- Networking
- Software as a Service (Saas)
- Business Development
- Business Intelligence
- Project Planning
- Software Project Management
- System Deployment
- Crm
- Itil
- Functional Requirements
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