Jeffrey Heyward
Business Process Improvement Consultant
- Role
- Business Process Improvement Consultant at Catalyst Solutions
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Jeffrey Heyward
An innovative, strategic process improvement professional seeking to leverage 8+ years of…
Experience
Business Process Improvement Consultant
Mar 2023 — Present · Atlanta, GA, US
Design and execute strategies that enhance business operational efficiency and improve service quality.• Utilize proven methodologies and progressive technology to promote continuous improvement through the development of people, best practices, and processes. • Evaluate both systems and processes to identify cost saving opportunities through elimination of low value tasks; and integrating automation in necessary scenarios.• Accountable for designing, coordinating, and executing business strategy to meet KPI’s.• Deliver data driven insights to create and implement remediation plans for internal and external incidents.
Education
Western Kentucky University
Bachelor’s Degree, Economics and Marketing
2011 — 2016
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