Jeffrey Haynes
One Stop Team Lead @Northern Kentucky University
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WORK HISTORY
One Stop Team Lead @Northern Kentucky University
Highland Heights, KY, US
The One-Stop provides a single location for students to receive assistance from Admissions, Student Account Services, Student Financial Assistance and the Registrar. My position supports the One-Stop Center by leading the day-to-day operations for a team of One-Stop Student Service Agents and Student Service Assistants.My primary responsibilities are:*Lead, manage and supervise daily One-Stop Center individual and team activities.*Call monitoring, coaching and training of One-Stop Student Service Agents and Student Assistants.*Work with University offices, partners and stakeholders to resolve student issues.
EDUCATION
University of Kentucky
Bachelor of Arts, Political Science
Indiana Wesleyan University
Master's Degree, Strategic Management
SKILLS
ABOUT JEFFREY HAYNES
My private sector experience, specializing in sales, operations and marketing, have…
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