Jeffrey Gensemer

About Jeffrey Gensemer

I am a goal-driven strategist with a strong passion in sales, account and business management across diverse industries. I am highly skilled in driving business success and customer satisfaction while surpassing sales goals, forging customer relationships and managing sales teams. I am adept at helping companies detect and capitalize opportunities, qualify potential leads and multiply results. I am equally capable of understanding customer needs, leveraging vast product knowledge and delivering outstanding service. I have a talent for conducting thorough research, interacting with clients, guiding staff and developing marketing strategies. • Developed and maintained relationships with existing customers to ensure customer satisfaction and loyalty. • Identified and pursued new sales opportunities with potential customers while tracking customer feedback, addressing any issues and leveraging thorough understanding of the company’s products and services. • Analyzed customer data, identifying trends and opportunities for growth and ensuring customer satisfaction. • Negotiated and closed sales deals with customers while executing strategies to meet and exceed sales goals. • Prepared and presented sales reports to management while implementing customer service policies and procedure as well as attending various industry events and conferences to stay up-to-date on industry trends. Academic Highlights: I have some background in Business/Commerce from Columbia State Community College. Furthermore, I also completed a full license to become a Cosmetology Educator from Paul Mitchell the School-Nashville. Technical Skills: I am proficient in utilizing Microsoft Office suite, Google Workspace, HubSpot and Slack among others. Looking forward to connect with other ambitious professionals!

Experience

1. Account Executive

   Imprint

   Aug 2024 — Present · Miami, FL, US

   As an Account Executive at Imprint Pro, I manage client relationships, acting as the primary point of contact for both new clients. My responsibilities include closing deals, providing top-tier customer service, and ensuring a smooth onboarding process for new clients. I work to identify growth opportunities within client accounts, tailoring playbooks to meet their specific business needs. If your company is looking for expert business outreach solutions, I’d be happy to schedule a discovery call

Education

• Columbia State Community College

  Associate of Arts, Business/Commerce (Incomplete)

  2005 — 2007