Jeffrey Dawes
Manager, Customer Success, Placer.ai - Member Of The Advisory Committee - CX Certificate Program Leeds School of Business at University of Colorado
- Role
- Manager, Customer Success at Placer.ai
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Jeffrey Dawes
My name is Jeffrey and I am a customer-centric professional with a business background in customer success, account management, and relationship development. I am experienced in navigating all aspects of customer cycles, from post-sales through renewal. I am also adept at directing product launches, conducting web audits, and leveraging strategies that have increased revenue growth within both established and start-up business environments.During my career, I have exhibited leadership abilities in leadership abilities in driving customer success operations, managing complex business projects, and overseeing key accounts. I am also an articulate communicator, with expertise in establishing client relationships and engaging with customers, while earning exemplary customer satisfaction scores. I have cross-functional experience in transferable disciplines such as customer on-boarding, contract renewals, issue resolution, and code releases. Connect with me today to acquire a better understanding of my skill set and to find out how I can help to bring your objectives into focus!
Experience
Manager, Customer Success
Oct 2025 — Present · Denver, CO, US
Education
Universitat Autònoma de Barcelona
International Business/Trade/Commerce
2012 — 2012
University of Colorado Boulder
Bachelor of Science (B.S.), Communications
2009 — 2012
Skills
- Community Outreach
- Microsoft Office
- Sales
- Human Resources
- Event Planning
- Powerpoint
- Microsoft Excel
- Communication
- Teamwork
- Social Networking
- Interpersonal Leadership
- Customer Service
- Leadership
- Social Media
- Management
- Creativity
- Adaptability
- Microsoft Word
- Spanish
- Time Management
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