Jeffrey Davis

About Jeffrey Davis

I help businesses turn phone calls into performance.With 20+ years in the contact center and lead gen world, I’ve launched high-performing teams, implemented tech stacks, optimized Pay Per Call traffic, and built full QA + compliance programs from the ground up.Today, I lead growth at OnScript AI — bringing real conversation intelligence to contact centers and voice-based lead gen. We help ops leaders, compliance teams, and business owners get instant visibility into what’s really happening on every call — so they can coach faster, protect revenue, and scale smarter.My background spans WFM, QA, LMS, CRM integrations, outbound strategy, inbound optimization, and the not-so-glamorous side of staying compliant while scaling.If you’re building, fixing, or scaling anything related to call traffic or agent performance, let’s talk.

Experience

1. Director of Sales and Business Development, Contact Center Qa, Ai and Compliance

   Onscript Ai

   Jun 2025 — Present · St. Petersburg, FL, US

   OnScript AI uses real AI intelligence to protect your business during live customer contact — not just dashboards or transcripts. We deliver full-spectrum call intelligence that helps teams improve performance, ensure compliance, and optimize profitability from every conversation. We help:• Contact center & CX leaders — Elevate coaching with soft-skill scoring and real-time agent alerts• QA & compliance managers — Instantly detect issues and collect third-party proof of compliance• Data & ops teams — Push call insights back to your CRM or reporting stack via webhook• Pay-per-call marketers — Score calls for intent, optimize CPA, and route leads to top buyers• Business owners — See early indicators of performance decline before revenue slips Quick to integrate. Real-time insights. Month-to-month flexibility.Your dedicated manager ensures you hit the ground running.Stop guessing and start leading with real AI - OnScript AIOnScript AI is purpose-built for anyone managing contact centers or Pay Per Call traffic. We use true AI — not just transcription — to protect performance, ensure compliance, and drive profitability across every call. Contact Center Leaders→ Soft skill scoring, Vocalytics™, and real-time QA rolled into full agent performance reviews→ Instant alerts for compliance issues, rogue behavior, or bad dispositions Compliance & Risk Teams→ 3rd-party compliance validation, live monitoring, and audit trails you can trust Data & Ops Teams→ Post-call data, webhooks, CRM sync, CPA reporting, and deep call intent scoring🧑‍ Owners & Execs→ Real visibility into whether leaders are driving performance or coasting on luck→ Leading indicators — not just lagging resultsFast integration. Dedicated support. No long-term contract.#ContactCenterAI #CallTraffic #PayPerCall #Compliance #Vocalytics #ConversationIntelligence #QAautomation #CX #OnScriptAI

Education

• University of Phoenix

  Bachelor of Science (B.S.), Business Administration and Business Management

  2003

Skills

• Accreditation
• SEO
• Social Media
• Account Management
• Call Center
• Lead Generation
• Microsoft Excel
• Online Advertising
• Online Marketing
• Management
• Customer Service
• Email Marketing
• Student Recruiting
• Workforce Management
• Higher Education
• Microsoft Office
• Strategic Planning
• Leadership
• Call Centers
• Social Media Marketing
• Marketing