Jeffrey Daigle
Vice President, Customer Experience and Innovation Consulting at E Source
- Role
- Vice President, Customer Experience & Innovation Consulting at E Source
- Location
- Boulder, CO, US
- LinkedIn followers
- 500 followers
About Jeffrey Daigle
A talented and driven individual with experience creating and analyzing Voice of Consumer and Voice of Employee research and leading best in class customer experience management programs.
Experience
Vice President, Customer Experience & Innovation Consulting
Sep 2024 — Present · Boulder, CO, US
Executive focused on delivering improvements to Utility and Municaplity customer and employee experience.
Education
University of Southern California
Master's Degree, Applied Psychology- Consumer Psychology
2014 — 2016
University of Colorado Boulder
Bachelor's Degree, Communication and French
2005 — 2009
Skills
- Competitive Analysis
- Customer Experience
- Retail
- Relationship Management
- Process Improvement
- Sales
- Leadership
- Customer Experience Management
- Cross-Functional Team Leadership
- Marketing Strategy
- Strategy
- E-Commerce
- Customer Engagement
- Customer Experience Design
- Customer Service
- Crm
- Employee Training
- Customer Support
- Consumer Surveys
- Management
- Voice of the Customer Analysis
- Employee Engagement
- Customer Experience Analysis
- Market Research
- Marketing
- Vendor Management
- Consumer Insight
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