Jeffrey Castro

Fraud Analyst (Remote) @Step

San Jose, CA, US
MOBILE NUMBERS
+14•••••••99

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WORK HISTORY

Jul 2020 — Present

Fraud Analyst (Remote) @Step

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Identify, review and mitigate any risk/fraud activities on a daily basis to ensure and protect the company’s and the users’ financial wellness and security * Handles different types of Payment methods such as Debit cards, ACH different types of virtual cards etc.* Closely analyze and differentiate blatant fraud from a false positive fraud.* Effectively monitor customer’s funding activities with regard to detecting and reporting suspicious activity.* train on-boarding risk analyst.* collaborate with other departments to ensure proper process and handling of distinct/unique cases.

SKILLS

ManagementE-PaymentsCredit CardsE-CommerceBusiness Process ImprovementFraudCustomer ServiceAccount ReconciliationInvoicingProject ManagementProduct ManagementTime ManagementFinanceSocial NetworkingStart-UpsProcess ImprovementTableauPaymentsAnalytics

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