Jeffrey Carter

About Jeffrey Carter

I thrive on becoming a subject matter expert (SME) in whatever role I am performing in. It is my passion to learn new systems and processes to gather data and not just report on it, but understanding it and use to provide better understanding of the questions asked.

Experience

1. Compensation Analyst

   Capital One

   Mar 2014 — Present

   Managing daily relationship processes and incentive plans for Line of Business Partners in Branch Banking, COFA (Investment Services), Business Banking and Plan Acknowledgements within the Human Resources Department of Capital One. This includes working with business partners on daily activity, incentive data feeds in, daily reporting out, incentive calculations, inquiry and research as well as managing the relationship to improve processes, automate efficiencies and partner to develop future incentive plan enhancements.

Education

• Robert E Lee

  HS diploma, general

  1981 — 1985

• University of Mary Washington

  BS, Business Administration

  1985 — 1989

• Virginia Tech - Pamplin College of Business

  MBA, Information & Decision Support Systems

  1998 — 2001

Skills

• Branch Management
• Access
• Sas
• Data Analysis
• Credit Cards
• Outlook
• Microsoft Excel
• Powerpoint
• Commercial Lending
• Retail Banking
• Jira
• Credit
• Financial Modeling
• Business Process Management
• Excel
• Customer Service
• Agile
• Analysis
• Financial Reporting
• Call Centers
• Credit Risk
• Microsoft Office
• Incentive Programs
• Financial Analysis
• Commercial Banking
• Visio
• Cash Management
• Slack
• Ms Excel Pivot Tables
• Analytics
• Business Strategy
• Microsoft Sql Server
• Business Analysis
• Change Management
• Sales Management
• Business Process Improvement
• Retail Sales
• Lean Thinking
• Banking
• Agile Project Management