Jeffrey Bruner

About Jeffrey Bruner

Master of Science in Business and over nine years of increasingly responsible experience as a Business Analyst/Project Manager, with a proven track record of leading highly complex IT projects. Consistently recognized for project management skills and the ability to routinely deliver large-scale programs on-time and within budget. Strong interpersonal skills with the demonstrated ability to diplomatically communicate and negotiate with a wide range of stakeholders. Extensive experience in the implementation of Financial Accounting, CRM, Employee Relationship Management, and Partner Management systems.

Experience

1. Manager Ii Project Management

   Liberty Mutual Insurance

   Aug 2019 — Present · US

   Serve as the Subject Matter Expert in the Small Commercial Lines unit. Areas of responsibility encompass developing and maintaining training aids, videos, presentations, conducting live and virtual events/meetings/webinars for both internal and external customers. Clarifying appetite and eligibility for our products to improve productivity, closing business, and reducing cost.Developed all content matter for Small Business products from scratchInitiated programming for our sales team which include internal weekly meetings and podcast optionsAgent facing webinar series to promote sales opportunities with high close rates as well as straight-through processingEstablished training material for our inside agent training programDeveloping an onboarding program for new hires

Education

• University of Indianapolis

  Master of Science (MS), Strategic Leadership and Design

  2012 — 2014

• University of Indianapolis

  Bachelor of Science (BS), Organizational Leadership

  2005 — 2009

Skills

• The National Underwriter Company Clcs Designation
• User Acceptance Testing
• Analytical Skills
• Business Process Improvement
• Underwriting
• Risk Management
• Requirements Gathering
• Insurance
• Property & Casualty Insurance
• Business Analysis
• Documentation
• Process Improvement
• Requirements Analysis
• Claims Management
• Business Requirements
• Fico - Blaze Advisor Fundamentals Expert
• Claim
• Analysis
• Visio
• Software Documentation
• General Insurance
• Testing
• Commercial Insurance