Jeffrey Bohan
- Role
- Senior Sales Engineer at Sweetwater
- Location
- Fort Wayne, IN, US
- LinkedIn followers
- 500 followers
Experience
Senior Sales Engineer
Sep 2013 — Present
Duties: Ensure proper delivery of shipments, develop new customer relationships, and maintain relationships with existing customers. Explaining to customers concepts of music technology such as digital audio recording, sound synthesis, MIDI, guitar tone, or countless other topics. Following up on issues that arrive throughout the day via phone and e-mail. Configuring the wiring and required products for a recording studio patch bay or live guitar rig. Daily training session on the latest gear or software program. Research to find the ideal product for a customer\'s unique need. Designing and specifying sound systems for school auditoriums, churches, and concert venues. Troubleshooting problematic gear issues and working with the Tech Support Department to provide assistance for customers.
Skills
- Marketing
- Non-Fiction
- Public Relations
- Research
- Fiction
- Customer Satisfaction
- Strategic Planning
- Creative Writing
- Editing
- Customer Service
- Newsletters
- Published Author
- Microsoft Office
- Freelance Writing
- Publishing
- Social Media
- Blogging
- Copywriting
- Books
- Social Networking
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