Jeffrey Arias
Associate Operations Manager at Stealth Startup
- Role
- Associate Operation Manager at Stealth Startup
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Associate Operation Manager
Feb 2022 — Present · Brooklyn, NY, US
Oversaw daily operations at a high-growth ghost kitchen facility, supporting multiple food brands in the fast-paced delivery ecosystem. Led cross-functional teams, managed facility performance, and ensured exceptional partner experiences from onboarding through sustained operations.Key Responsibilities:Team Leadership: Supervised and trained a team of hourly staff and janitorial personnel; managed scheduling, performance, and compliance with health and safety standards.Facility Operations: Conducted routine facility inspections and minor maintenance (HVAC, refrigeration, plumbing, etc.); coordinated with vendors for repairs and specialized services.Customer Success: Acted as the primary point of contact for restaurant partners; led onboarding processes, assisted with permits, delivery platform setup, and ongoing support to reduce churn.Sales & Relationship Building: Hosted facility tours for prospective clients and supported sales initiatives by building relationships and presenting tailored value propositions.Strategic Planning: Tracked KPIs, contributed to operational strategy sessions, and managed facility-level P&L to drive profitability and operational efficiency.
Education
LaGuardia Community College
Associate of Science - AS
2023 — 2024
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