Jeff Rafuse

About Jeff Rafuse

With over seven years of experience in product management, I am passionate about creating great customer experiences that deliver business value. As the Associate Director of Product Management at Chewy, I lead a team of product managers and engineers to develop and launch innovative products and features.My core competencies include product strategy, roadmap, and life-cycle management, data-driven decision making, cross-functional collaboration, and stakeholder communication. I have a proven track record of leading successful projects across a portfolio of products, serving customers ranging B2C, B2B, and internal users.I thrive in fast-paced and dynamic business environments, where I can leverage my varied background and entrepreneurial spirit to provide fresh insights and solutions. I have experience in E-commerce, telecom, and financial services, where I started and ran my own business. I am always seeking opportunities for growth and learning, and I enjoy facing challenges head-on with an unshakeable commitment to success.

Experience

1. Principal Product Manager - Tech

   Amazon

   May 2024 — Present · Seattle, WA, US

Education

• Washington State University

  Bachelor of Business Administration (BBA), Management and Operations

Skills

• Powerpoint
• Microsoft Excel
• Microsoft Powerpoint
• Salesforce.com
• Crm
• Strategic Planning
• Criticality Analysis
• Program Management
• Channel Program Management
• Call Centers
• Systems Change Planning
• Business Communications
• Sql
• Visio
• Building Relationships
• Analytics
• Cloud Applications
• Motivation
• Stakeholder Management
• Microsoft Word
• Team Leadership
• Pmp
• Leadership
• Oral & Written Communication Skills
• Staff Development
• Trend Analysis
• Wireless
• Sales Management
• Management
• Project Manager
• Project Management
• Performance Improvement
• Sdlc
• Root Cause Analysis
• Microsoft Access
• Negotiation
• Scheduling
• Microsoft Visio
• Key Account Management
• Conflict Resolution