Jeffrey Pool

Used Car Manager Sales Manager @Infiniti Of Coconut Creek

Pompano Beach, FL, US
EMAILS
j••••@infinitiofcoconutcreek.com
MOBILE NUMBERS
+19•••••••27

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WORK HISTORY

Jul 2016 — Present

Used Car Manager Sales Manager @Infiniti Of Coconut Creek

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Coconut Creek, FL, US

Lead a sales team that creates an exceptional experience for our guests and employees alike. Responsible for selecting/hiring, training, coaching, developing and retaining the Sales Associates in the sales department and driving a high-level of performance among the sales team to increase market share, achieve targeted unit sales and profit margins and exceptional levels of customer service necessary in a luxury brand sales environment. » Implemented a daily sales team training with a driven curriculum which aligns with desking process to maximize sales profits and region leading customer service scores. » Increased new car sales volume by 30% ensuring that the dealership maximized the manufacturer TOE funds monthly.» Responsible for strategically desking new and preowned deals with the goal of maximizing front and back (PVR) on each deal. » Responsible for inventory, ordering and reconciliation. » Oversee sales of new and preowned vehicles.» Responsible for sales forecasting and goal setting and recommendations to achieve sales benchmarks.

SKILLS

PurchasingProcess ImprovementManagementTeam BuildingSalesSelling SkillsCall CentersBusiness DevelopmentAutomobileInventory ManagementForecastingDealer ManagementProfitDealersAutomotive RepairReynoldsRetailB2bAftersalesStrategic PlanningE-CommerceAutomotive Sales TrainingSales ProcessSellingGross ProfitSales ManagementLeadershipAutomotive AftermarketPartsSales OperationsCustomer RetentionCustomer ServiceTrainingCustomer SatisfactionVehiclesTeam LeadershipPricingAutomotiveCall CenterWarranty

ABOUT JEFFREY POOL

Sales & Marketing Management Professional Highly accomplished Automotive Management Professional with extensive experience in building and leading sales operations for luxury brand automotive dealerships. Expertise in Opening New Stores, Sales Management and Leadership, Business Development, Purchasing/Inventory Control, Appraisals, Reconditioning, Marketing and Contract Administration. Background of success in analyzing trends, creating custom marketing strategies, and developing/executing processes to improve performance and drive increases in profitability. Possess exceptional knowledge of the used car market and stay current with the latest trends. Outstanding marketing capabilities, able to develop precise marketing tools and implement strategic programs that drive sales. A hands-on operator with strong interpersonal skills and emphasis on both employee and customer satisfaction. An exceptional staff manager, mentor and leader, able to assemble highly effective teams and motivate them to produce beyond their capabilities.“It’s been a fun ride and I am excited for what is ahead.“

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