Jeff Oprandi

Qa Process Analyst @STRS Ohio

Columbus, OH, US

Performing process audits•Formally document current processes including developing BPMN diagrams•Serve as the quality point of contact on ITS projects, where I establish quality goals, perform testing, gather requirements•Serve on the SharePoint Center of Excellence Committee•Maintain team\'s SharePoint Site•Developed SharePoint workflow that interact with our incident management tool to conduct customer satisfaction survey and track System Change Management Metrics

Central Ohio Technical College

Associates Degree

Arizona State University

Architecture