Jeffrey Oncken
- Role
- Account Manager Global Partnerships at FloSports
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Jeffrey Oncken
Product expert, adept teacher, empathetic listener, problem solver, and relationship…
Experience
Account Manager Global Partnerships
Nov 2017 — Present
Account Manager maintaining a $100m+ portfolio of international, national, state, and local agencies as well as small to mid-market businesses nationwide.\\\\n- Increased departmental revenue 5x by building, managing and maintaining relationships throughout the entirety of the account lifecycle, encompassing; pre-sales consultation, implementation, training, technical support, ongoing consultation, cross sell opportunities, and contract renewals.\\\\n- Achieved a 96% renewal rate over a five year period while maintaining a PSAT score above 94%.\\\\n- Increased NPS by +40 by bridging the gap between partners/customers and the Product and Development teams to diagnose, scope, and road-map client issues and needs.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Skills
- Operating Room
- Time Management
- Underwriting
- Software as a Service (Saas)
- Patient Safety
- Crm
- Customer Service
- Saas
- Health Information Systems
- Sales
- Management
- Database Design
- Hospitals
- Database Modeling
- Enterprise Software
- Property & Casualty Insurance
- Endoscopy
- Enterprise Technology Sales
- Business Development
- Insurance
- Leadership
- Microsoft Office
- U.s. Health Insurance Portability and Accountability Act (Hipaa)
- Surgery
- Information Technology
- Professional Liability
- Networking
- Mac Os
- Databases
- Microsoft Excel
- Software Documentation
- Cloud Computing
- Healthcare Information Technology
- Orthopedic Surgery
- Healthcare
- Salesforce.com
- Windows
- Data Management
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