Jeffrey Mabilangan

About Jeffrey Mabilangan

I am an experienced hotel General Manager with a strong track record of improving performance, guest satisfaction, and team engagement. My leadership has helped hotels achieve industry recognition, high employee satisfaction, and strong financial results.I bring expertise in all areas of hotel operations including food and beverage, rooms, HR, and marketing. I have also guided properties through brand transitions, ensuring smooth integrations while maintaining excellent service.My focus is on building strong teams, elevating the guest experience, and delivering consistent results that strengthen both the brand and the business.

Experience

1. General Manager

   First Hospitality

   Oct 2025 — Present · Bridgeview, IL, US

   Hampton Inn and Suites Bridgeview Chicago• Lead overall hotel operations, ensuring compliance with Hilton and First Hospitality brand standards. • Driven to improve performance focusing on guest experience, quality assurance, associate engagement, and financial discipline.• Oversee budgeting and cost control practices, enhancing labor productivity and expense accountability.• First Hospitality\'s First Foundations Co-Champion.• Task Force Manager for openings and transitions.

Education

• University of Illinois Urbana-Champaign

  B.S., Food Science and Human Nutition: Hospitality Management, Business Administration

  2005 — 2010

Skills

• Event Management
• Leadership
• Restaurants
• Time Management
• Hospitality
• Restaurant Management
• Social Media
• Hotels
• Microsoft Excel
• Powerpoint
• Microsoft Office
• Sales
• Micros
• Purchasing
• Hospitality Industry
• Customer Satisfaction
• Training
• Management
• Event Planning
• Food & Beverage
• Customer Service
• Opera
• Food
• Microsoft Powerpoint
• Inventory Management