Jeff Lingenfelter

Eservices Director @John Hancock

Lincoln, NE, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2016 — Present

Eservices Director @John Hancock

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Delivering top-tier digital solutions for our customers by collaborating across departments, with our distribution partners, our competitors, and third-party service providers.• Adapting to industry demands as digital needs and capabilities evolve. • Engaged in creative problem-solving by identifying opportunities, conducting research, communicating effectively, and ensuring timely delivery.• Enhancing the quality and delivery of our products and our digital application solutions by fostering collaboration among teams through education, awareness, and demand. • Building trust and relationships through active listening, a willingness to act, education, and consistently doing the right thing.• Serving and participating in various industry groups to drive efficiencies and standardization, while reducing unnecessary expenses with automation and best practices.

EDUCATION

1990 — 2000

University of Nebraska-Lincoln

Bachelor of Science - BS

SKILLS

Retirement PlanningUniversal LifeLife InsuranceProgram ManagementDisability InsuranceBusiness IntelligenceLong-Term CareManagementTeam BuildingRelationship ManagementProject ManagementLong Term Care InsuranceRetirementStrategic Financial PlanningBusiness AnalysisFixed AnnuitiesProcess ImprovementSalesFinancial PlannersSalesforce.comStrategyVendor ManagementRequirements GatheringInsuranceLeadershipGeneral InsuranceBusiness Process ImprovementUnderwritingTerm Life InsuranceAccidentHealth InsuranceBrokersReinsuranceStrategic PlanningSdlcCritical IllnessSqlVisioIntegrationFinancial Planning

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