Jeff Knoche

About Jeff Knoche

With over a decade of experience in business development and sales, I specialize in AI strategy, intelligent automation, and generative AI solutions. Currently, I serve as an Enterprise AI Business Solutions Specialist at Microsoft, where I partner with financial services organizations to modernize operations, enhance client relationships, and drive measurable business outcomes. Guided by a mission to empower clients through innovative and scalable solutions, I leverage Microsoft’s cutting-edge technologies, including Dynamics 365, the Power Platform, and Microsoft Copilot, to deliver impactful results. I am committed to fostering collaboration and delivering value-driven solutions that align with organizational goals. At Microsoft, I collaborate with banking, insurance, and capital markets executives to identify opportunities where AI and automation can transform customer engagement and operational efficiency. By focusing on secure, scalable cloud solutions built on the Microsoft Cloud for Financial Services, I enable teams to unlock business value and drive innovation. My proven ability to improve operational processes and empower teams stems from my deep expertise in AI-driven solutions and a focus on leveraging data to achieve business success.

Experience

1. Enterprise Ai Business Solutions Specialist Us Financial Services

   Microsoft

   Nov 2025 — Present · Dallas-Fort Worth, TX, US

   Empowering financial services organizations to unlock business value through AI innovation and Microsoft Cloud technologies.• Leading initiatives that integrate AI-driven workflows with CRM and ERP systems, streamlining operations and delivering measurable efficiency gains.• Driving adoption of groundbreaking AI solutions for Sales, Service, and Contact Center operations, enabling automation, predictive insights, and personalized customer engagement.• Developing strategic account plans that accelerate digital transformation, optimize business processes, and enhance customer experiences.• Advising executives on leveraging AI-powered solutions to reduce risk, improve compliance, and drive profitability.• Collaborating with cross-functional teams to ensure successful implementation and continuous improvement of AI-enabled business operations.

Education

• Northern Arizona University

  Bachelor of Science - BS

• University of Wisconsin-Platteville

  Master of Science (M.S.), Organizational Change Leadership (in progress)

Skills

• Program Management
• Cloud Computing
• Lead Generation
• Customer Acquisition
• Research
• Strategic Planning
• Sales Process
• Solution Selling
• Pipeline Management
• Product Demonstration
• Client Expectations Management
• Management
• Marketing
• Customer Relationship Management (Crm)
• Direct Sales
• Technical Demonstrations
• Training
• New Business Development
• Strategic Account Development
• Strategy
• Customer Retention
• Customer Service
• Microsoft Excel
• Business Development
• Software as a Service (Saas)
• Start-Ups
• Consulting
• Account Management
• Change Management
• Key Account Development
• Leadership
• Email Marketing
• Project Management
• Business Strategy
• Strategic Partnerships
• Social Media
• Salesforce.com
• Enterprise Software
• Sales Management
• Crm