Jeff Kemp

Harrogate Neighbours

Harrogate, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2025 — Present

@Harrogate Neighbours

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Harrogate, GB

Assisting in local Community Hub, running IT courses, providing 1:1 tech support and delivering meals on wheels to the local community.

SKILLS

Financial ServicesItilTransition ManagementBenefits ManagementLeadershipProgram ManagementBankingRisk ManagementTeam ManagementConsultingOutsourcingVoipData CenterVmwareAgile Project ManagementGlobal Cross-Functional Team LeadershipProject Portfolio ManagementPci DssInternational Project ManagementStakeholder ManagementTeam LeadershipFeasibility StudiesTelecommunicationsIT Service Management3rd Party RelationshipsResource PlanningChange ManagementIT Service DeliveryBusiness Continuity PlanningManagementIso 27001InfrastructureProject PlanningDisaster RecoveryContact CentersBusiness Process ImprovementEnterprise IT InfrastructurePrince2Project GovernanceProject Management

ABOUT JEFF KEMP

Experienced Senior IT & Business Change PROJECT / PROGRAMME MANAGER with a proven track record of defining & driving strategy, successfully delivering IT & Business change programmes and leading multi-disciplined teams to achieve business objectives. Able to operate at all levels of the organisation to quickly identify relevant issues and requirements and apply a common sense approach to prioritise actions and resources, whilst building effective internal and external relationships.Several years strong Project and Programme Management experience gained managing programmes / portfolios of multiple IT infrastructure, Telecoms and business change projects in UK, Europe, North America and Asia, including IT infrastructure implementation / refresh Telecoms infrastructure implementation WAN / LAN implementation Contact centre builds Office relocations Data centre / server room builds Business Continuity / Disaster RecoveryQualified in project and programme management techniques and tools MSP Advanced Practitioner PRINCE2 Practitioner MAPM BCS/ISEB Certificate in Project Management (PRINCE methodology) ITIL 3 Foundation Informal knowledge of Agile / DSDM techniques Informal knowledge of Six Sigma Advocate of the tailoring of project methodologies to ensure a right-size approach Excellent Communication & Stakeholder Management skills, reporting to CxO level 3rd party supplier management, RFP, supplier procurement. Experienced in Issue & Risk Management Background in FCA regulated financial services industries – Banking, Insurance, Mobile, & Outsourcing.

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Jeff Kemp — Harrogate Neighbours in Harrogate, GB | Unifers