Jeff Hylek

About Jeff Hylek

Highly versatile and tech-savvy MBA with over 20 years of progressive experience encompassing business intelligence, project/program management, data quality, and risk governance. An avid learner with a growth mindset and proven track record of driving innovation in a collaborative and inclusive environment.Innovation and Data Management: Tableau, Qlikview/Qliksense, Collibra, Google Cloud Platform (GCP)Team Leadership: Managing Risk, Resource Delegation, Conflict and Negotiation within a matrix structureAgile and Waterfall Frameworks: Scrum, Kanban, Use Cases and Process Flow DiagrammingProject and Process Management Tools: Digital Confluence/JIRA, Slack, Clarity, MS Teams and Quality Center

Experience

1. Director - Retail Risk Operations and Project Management

   HSBC

   May 2014 — Present

   Promoted to the current position of Director, serving as the U.S. risk governance lead and driving the integration of project management into the deployment of global risk modeling and operations projects within Asia Pacific, Middle East, Mexico, Canada and the U.S. Consistently rated as a top 20% performer and past recipient of the Chief Risk Officer (CRO) Award.• Driving the use of Tableau to integrate Key Performance Indicators (KPI’s) across multiple portfolios, resulting in improved reporting efficiency of 25% • Direct communication with the U.S. CRO regarding status, risks, roadblocks and identifying cost/benefits of critical Business Intelligence (BI) programs• Resource and capacity management for a diverse team of 25 technical modelers and 4 Project Managers across India and the U.S.• Innovation champion helping to progress new ideas for technology, product development, and cloud migration• Responsible for testing and integrating Agile techniques across the U.S. retail modeling division• Overall U.S. retail credit risk modeling governance lead responsible for adhering to all local and global policies• Data governance steward tasked with the identification and annual monitoring of data producer, consumer, and custodian information for all critical data elements • Manage proof of concept Machine Learning and traditional modeling projects tasked with reducing development to deployment time by 50%

Education

• Quinlan School of Business, Loyola University Chicago

  MBA, Concentration in Operations Management

  2010 — 2014

• Purdue University Daniels School of Business

  BS, Business Management/MIS/HR

  1996 — 2000

Skills

• Financial Services
• Financial Risk
• Pmo
• Pmp
• Management
• Relationship Management
• Risk Management
• Software Documentation
• Sdlc
• Project Portfolio Management
• Business Transformation
• Visio
• Process Improvement
• Process Engineering
• Business Analysis
• Program Management
• Vendor Management
• Cross-Functional Team Leadership
• Portfolio Management
• Credit Insurance
• Business Intelligence
• Analysis
• Business Process Improvement