Jeff Howell

About Jeff Howell

Connect with me using j•••@jeffhowell.me or my cell, 61••••••98.ECommerce subject matter expert. Customer success leader, team builder and trainer. Accomplished public speaker on personal branding, authenticity, and ecommerce integrated marketing strategies. Specialties include:• Pageflex & Chili Publish Deveopment• Four51 Storefront development• LiftOff, Pageflex Storefront, DB Commerce development• ECommerce development and managemenet• Team Management• Customer Success & strategic success leader• Print & Promo product distribution industrry experience• Internal Communications• Project Management • Strategic Planning• Team Building• Business Development• Graphic Design• Integrated Marketing Strategies• Public speaking

Experience

1. Ecommerce Application Support, Variable Print Application and Development, Trainer

   Coverdale Group

   Jan 2017 — Present · MI, US

   Act as director for a team of 8-10 technical application support specialists and variable print developers who create complex variable print templates using both Pageflex & Chili Piblish variable print development tools• Subject matter expert in Sitecore Four51 Storefront, LiftOff, DB Commerce, Pageflex Storefront, and other ecommerce applications; working with our customers in the print and promotional product distribution industry• Handle incoming support and variable print project tickets; delegate and manage team working queue• Maintain skill set by working along side technical application support and vdp team to accomplish project goals• Develop, direct and impliment policies and procedures to both equip the team for success and maintain high standards of output. Reliable source of information to equip clients for success on the supported ecommerce platforms• Develop and impliment training modules for new contractors, employees & customers. The training includes: comprehensive application training, variable print development tools, workflow suggestions• Utilize print industry experience to help create efficiencies in the process workflow for both clients and internal teams• Assist the development team with project management, suggesting features to develop & test on applications• Maintain up to date online document catalog of custom application features that have been developed, procedures for unique customer situations, training documentation & standardization of customer site builds, variable print development and more

Education

• Lansing Central School

  HS Diploma

  1990 — 1994

• TST BOCES

  Technical Diploma, Commercial and Advertising Art

  1992 — 1994

• North Central University

  Youth Ministry

  1999 — 2003

Skills

• Team Management
• Demand Generation
• Graphic Design
• Microsoft Office
• Sales
• Strategic Planning
• Hubspot
• Social Crm
• Integrated Marketing
• Business Strategy
• Web Development
• Online Marketing
• Banners
• Leadership
• Negotiation
• Email Marketing
• Adobe Creative Cloud
• Digital Marketing
• Marketing Communications
• Facebook
• Management
• Strengthsfinder
• Strategy
• E-Commerce
• Hootsuite
• Marketing Strategy
• Lead Generation
• Signs
• Corporate Branding
• Social Media
• Direct Mail
• Advertising
• Target Marketing
• Strategic Communications
• Sales Management
• Public Speaking
• Event Management
• Web Design
• Executive Management
• Direct Marketing