Jeffery Marye

About Jeffery Marye

I’m a seasoned Program Manager with a strong record of delivering complex…

Experience

1. Customer Program Manager

   Rose International

   Jan 2024 — Present · Olathe, KS, US

   Contractor for Cisco• Spearheaded the establishment and leadership of the Program and Architecture Management Office (PAMO) for a client’s $4.3 million greenfield data center project in DeSoto, KS, overseeing seven critical network and security workstreams.• Led on-site project kickoff, establishing shared vision and clear execution path across diverse teams.• Acted as the on-site liaison between Cisco and client driving stakeholder engagement, requirements gathering, and workshop facilitation to ensure project alignment and success.• Delivered weekly executive summaries and Monthly Governance Reports to Cisco and client leadership, ensuring transparency, accountability, and clear progress communication.• Directed end-to-end program planning and execution, including creation of RACI matrices, risk/issue/action/change registers, and contact/deliverables logs, driving project clarity and control.• Implemented risk and issue management strategies, proactively mitigating potential delays and keeping all workstreams aligned with strategic objectives.• Managed the financial health of the program including status reporting, forecast updates, and quarterly reviews with the account team and client stakeholders.• Delivered daily progress updates to internal teams and maintained detailed project workbooks to support real-time decision-making.• Identified and addressed process gaps, implemented change management strategies, and contributed to continuous improvement efforts across all client engagements.• Acted as the point of escalation for project risks and customer satisfaction issues, maintaining positive relationships and driving resolution to maintain momentum.• Drove AI adoption within program workflows—automating documentation, analyzing trends, and enhancing reporting efficiency, saving significant administrative time.