Jeff Fye

About Jeff Fye

Champion the strategic and tactical aspects, product roadmap, product definition, and product service features. Collaborate with multiple departments/teams to provide expertise, forecasting, and profit/loss on all product lines. I have a unique, strategic, cross-functional role that utilizes a mix of my talents in operations and sales. I bring cohesion and coordination to the top of the company, driving the individual success of our products. After individual product decisions have been discussed and approved by the executive team, I shape the work flow and processes.I establish job boundaries and coordinate with departments to ensure the product meets the need of the company. I provide product training, expertise and support to various departments along with strategic clarity and intended business results. Working with company department heads to collectively create new products or ways of doing business while encouraging cross-functional solutions. Successfully driving better processes, encouraging more cooperation and creating coherent products.Leadership-Strategic Planning and Execution-Compliance Audit and Guidance-Goal Setting and Motivational Team-Building-Performance ManagementSales Training and ReviewOperations-Workflow and Process Development-Continuous Improvement-CRM and Call Center Management-Integration of Field, Call Center, and Internet Channels-Staffing, Training, and DevelopmentSales and Business Development-Consultative Sales-Corporate Partnerships-Financial Planning-Presenting Complex Concepts-Drive Sales Goals

Experience

1. Vice President of Operations

   4myBenefits

   Jul 2021 — Present · Blue Ash, OH, US

   Establishes, implements, and communicates the strategic direction of the organization\'s operations •Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems. •Collaborates with other divisions and departments to carry out the organization\'s goals and objectives. •Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials. •Ensures that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with the organization\'s business plan and vision. •Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution. •Reviews and approves cost-control reports, cost estimates, and staffing requirements for projects. •Establishes and administers the department\'s budget. •Presents periodic performance reports and metrics to the chief executive officer and other leadership. •Maintains knowledge of emerging technologies and trends in operations management. •Identifies training needs and ensures proper training is developed and provided.•Recruits, interviews, hires, and trains management-level staff in the department. •Oversees the daily workflow of the department.

Education

• Xavier University

  Master of Business Administration - MBA

• University of Cincinnati

  Bachelors, Arts; Political Science